Connection issues
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Connection issues
30-04-2023 11:51 AM
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Re: Connection issues
30-04-2023 11:53 AM
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@colinbdunkley Are you actually on Full Fibre, or Fibre To The Cabinet?
Re: Connection issues
30-04-2023 11:57 AM
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Re: Connection issues
30-04-2023 11:59 AM
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OK. I'll leave this for the FF experts, then.
Re: Connection issues
30-04-2023 12:01 PM
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Re: Connection issues
30-04-2023 2:02 PM
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What happens to speed test if you disable all except microsoft services?
Re: Connection issues
30-04-2023 2:08 PM
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Or connect the laptop/desktop direct to the ONT?
Re: Connection issues
30-04-2023 2:35 PM
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Re: Connection issues
30-04-2023 2:44 PM
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What were your speeds prior to this happening? What are they now?
Re: Connection issues
30-04-2023 2:46 PM
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Have you tried
Re: Connection issues
30-04-2023 3:18 PM
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Re: Connection issues
30-04-2023 3:19 PM
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Re: Connection issues
30-04-2023 3:56 PM
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Have you tried changing changing cable between ONT and router?
Re: Connection issues
30-04-2023 4:03 PM
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Re: Connection issues
30-04-2023 4:11 PM
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@colinbdunkley There are staff in at PN Towers, but it tends to be almost a skeleton crew at weekends and holidays, so response times are stretched.
In an effort to help you, can you post screenshots of the results from https://www.broadbandchecker.btwholesale.com/#/ADSL , obscuring your phone number, and https://speedtest.btwholesale.com/ , please?
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