cancel
Showing results for 
Search instead for 
Did you mean: 

WiFi issues - not getting WiFi throughout the whole house

Jodielouise23
Interested
Posts: 2
Registered: ‎24-08-2018

WiFi issues - not getting WiFi throughout the whole house

We recently moved from BT to Plusnet. We’ve found that we can’t get WiFi throughout the whole house where as previously we didn’t have any issues. Anything we can do? 

3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 8,326
Thanks: 3,766
Fixes: 271
Registered: ‎30-06-2016

Re: WiFi issues - not getting WiFi throughout the whole house

Welcome to the forum.

Yes use your old BT Hub. The setting instructions are either here.   https://community.plus.net/t5/My-Router/Use-a-BT-Hub-2-3-4-or-5-on-a-Plusnet-connection/td-p/1192234 or here    https://community.plus.net/t5/My-Router/Smart-Hub-6-Variants-and-Performance/m-p/1514241#M5679 depending on which hub you have.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Jodielouise23
Interested
Posts: 2
Registered: ‎24-08-2018

Re: WiFi issues - not getting WiFi throughout the whole house

Thanks - we’ll give that a go! 

dvorak
Moderator
Moderator
Posts: 27,800
Thanks: 5,813
Fixes: 1,401
Registered: ‎11-01-2008

Re: WiFi issues - not getting WiFi throughout the whole house

Moderators Note.
Moved to my router.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'