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WiFi issues - not getting WiFi throughout the whole house

Jodielouise23
Newbie
Posts: 2
Registered: ‎24-08-2018

WiFi issues - not getting WiFi throughout the whole house

We recently moved from BT to Plusnet. We’ve found that we can’t get WiFi throughout the whole house where as previously we didn’t have any issues. Anything we can do? 

3 REPLIES 3
Baldrick1
Seasoned Hero
Posts: 5,992
Thanks: 2,649
Fixes: 177
Registered: ‎30-06-2016

Re: WiFi issues - not getting WiFi throughout the whole house

Welcome to the forum.

Yes use your old BT Hub. The setting instructions are either here.   https://community.plus.net/t5/My-Router/Use-a-BT-Hub-2-3-4-or-5-on-a-Plusnet-connection/td-p/1192234 or here    https://community.plus.net/t5/My-Router/Smart-Hub-6-Variants-and-Performance/m-p/1514241#M5679 depending on which hub you have.

Jodielouise23
Newbie
Posts: 2
Registered: ‎24-08-2018

Re: WiFi issues - not getting WiFi throughout the whole house

Thanks - we’ll give that a go! 

dvorak
Moderator
Moderator
Posts: 24,790
Thanks: 4,486
Fixes: 1,138
Registered: ‎11-01-2008

Re: WiFi issues - not getting WiFi throughout the whole house

Moderators Note.
Moved to my router.
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