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Can my plusnet router be set to auto reboot on failed ping

Champnet
Hero
Posts: 3,157
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Registered: ‎25-07-2007

Re: Can my plusnet router be set to auto reboot on failed ping

Change your router for one that's a bit more advanced. Plenty of professional advice on this forum if required.

If that fails install a second line. As "a head of It for 3 decades" and this is part of your business disaster recovery /   continuity plan then you can authorize additional costs.

Go for a second supplier, beware of Plusnet's terms and conditions on business use.

geraldwy
Grafter
Posts: 37
Registered: ‎15-01-2021

Re: Can my plusnet router be set to auto reboot on failed ping

Good idea if possible about changing the router as I didn't think this was.

This isn't business continuity for work it's for home. Work has a constant monitor on all network infrastructure kit globally.

I would like a similar monitor or at least the ability to remotely reboot my home router.

I wouldn't be coming on a home isp seeking enterprise advice for the basics of enterprise business continuity. This is about my home connection and ensuring I have resolution options when away from home.

Its an unusual setup here because I'm pretty much a veteran in IT so know exactly what I want yet here I'm getting many basic users diverting from my request or discussing basics. I was actually expecting that plusnet might answer my question as I don't think it's a question for ordinary users as I'm not a ordinary user.
Dan_the_Van
Superuser
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Registered: ‎25-06-2007

Re: Can my plusnet router be set to auto reboot on failed ping

@geraldwy 

I'm pretty much a veteran in IT so know exactly what I want yet here I'm getting many basic users diverting from my request or discussing basics

I think you'll find there are many forum members like myself who have worked in support for many years, maybe it's a lack willingness to accept advice from others because you see them as "basic users" is the issue here.

You were advised at the begin of this thread what you were looking to do with the Hub two was not possible.

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

geraldwy
Grafter
Posts: 37
Registered: ‎15-01-2021

Re: Can my plusnet router be set to auto reboot on failed ping

Not really because if you go through the comments none really focus on what I'm asking either asking why I want it or making assumptions or answering a question of their own liking rather than mine lol. I've done more than support all my life so I'm not really here for basic supoort advice which I understand most basic users would probably need . If someone had advice specifically on what I was asking I'd be all ears but that's not been the case.
I dispute anyone said anything about my specific hubs limitation. The first rude guy only stated it was impossible for any router as he did not have knowledge of routers or networking protocols.
Dan_the_Van
Superuser
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Registered: ‎25-06-2007

Re: Can my plusnet router be set to auto reboot on failed ping

I often work away from home and therefore have no way of rebooting my router remotely of the connection goes down.
Can my router be set up to auto reboot if its frequent pings fail?

Maybe you need to reset your expectations to be disappointed as the answer given by a plusnet staff member says it is not possible.

"Can my router be set up to auto reboot if its frequent pings fail?

I imagine this can be achieved if triggered from some other device within the local network. It can't be done natively from the Hub Two"

We had very much the same with your "4G failover" thread where you seemed unwill to accept the advice given then.

I'd like to thank you for reminding me why  I took early retirement

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

markhawkin
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Registered: ‎17-07-2016

Re: Can my plusnet router be set to auto reboot on failed ping

@geraldwy 

Not exactly what you are looking for but in terms of a WAN connection reset there are a few options with Draytek products.

https://www.draytek.co.uk/support/guides/kb-connection-detection

For actually rebooting you could VPN in (use DrayDDNS for the address to access) and manually reboot.

Alternatively you can schedule a reboot with Draytek devices.

Having said that, I can't think of any occasion when I have had to reboot a Draytek device (other than due to a configutration change) over most of two decades. 

I am the satisfied customer....
geraldwy
Grafter
Posts: 37
Registered: ‎15-01-2021

Re: Can my plusnet router be set to auto reboot on failed ping

Was it a plusnet staff that said that?

To be fair referring to the past isn't really necessary or relevant.

Have good day. This is my early retirement after that comment.
mystreet1
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Re: Can my plusnet router be set to auto reboot on failed ping

@geraldwy whilst I agree that £48 is a lot for a smart plug, if you have your home network set up as you want it, it is cheaper that buying a new router that that does the reboot, and you would have to learn how to set it up to the same settings as your current network
Was a member for years, but moved from PN fttc to fttp from an AltNet. Getting 940Mb up and down. Happy to stay on here and try to help others. 
geraldwy
Grafter
Posts: 37
Registered: ‎15-01-2021

Re: Can my plusnet router be set to auto reboot on failed ping

Setting up that smart plug would be very easy its just the cost.
I may just reseatch if there's a ups that can power cycle. Whilst more expensive at least it has a secondary function.
mystreet1
Pro
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Registered: ‎26-01-2024

Re: Can my plusnet router be set to auto reboot on failed ping

Buy it and try it.

If you don't like it, send it back.
It's 11/12 cups of coffee from a coffee shop
Was a member for years, but moved from PN fttc to fttp from an AltNet. Getting 940Mb up and down. Happy to stay on here and try to help others. 
geraldwy
Grafter
Posts: 37
Registered: ‎15-01-2021

Re: Can my plusnet router be set to auto reboot on failed ping

They are not going to offer it to me cheaper if I say I don't like. Ultimately its the cost not the liking it that's in question. If it can facilitate the function there would be no emotional assessment.
RealAleMadrid
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Re: Can my plusnet router be set to auto reboot on failed ping

@geraldwy  Why is it that whatever anyone suggests as a viable solution to the situation is rejected? I recall the same scenario in your previous thread about mobile fail over.  If you don't want advice sort it out yourself and spare us the pain.

RobPN
Seasoned Hero
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Re: Can my plusnet router be set to auto reboot on failed ping


@geraldwy wrote:


Yes please end so I can get an answer from tom someone who knows what they are talking about and not giving rude responses. Have a good night.
I'm a head of it so can tell [-Censored-] quite quickly so spare me the grief please.


@geraldwy 

After making allegations of an illegible reply from one user, you got ahead of yourself and said Tom would give you an answer.  It seems he was unable to help.

geraldwy
Grafter
Posts: 37
Registered: ‎15-01-2021

Re: Can my plusnet router be set to auto reboot on failed ping

What you just said makes no sense.
If you've come here just for an argument please spare me the grief if you've nothing constructive to say.
geraldwy
Grafter
Posts: 37
Registered: ‎15-01-2021

Re: Can my plusnet router be set to auto reboot on failed ping

Name the viable solution I rejected?
Let's start here by quantifying your claim without you giving evidence. Please give that example first and let's discuss it before you move on in a belief that your claim is valid..