Change your router for one that's a bit more advanced. Plenty of professional advice on this forum if required.
If that fails install a second line. As "a head of It for 3 decades" and this is part of your business disaster recovery / continuity plan then you can authorize additional costs.
Go for a second supplier, beware of Plusnet's terms and conditions on business use.
I'm pretty much a veteran in IT so know exactly what I want yet here I'm getting many basic users diverting from my request or discussing basics
I think you'll find there are many forum members like myself who have worked in support for many years, maybe it's a lack willingness to accept advice from others because you see them as "basic users" is the issue here.
You were advised at the begin of this thread what you were looking to do with the Hub two was not possible.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
I often work away from home and therefore have no way of rebooting my router remotely of the connection goes down.
Can my router be set up to auto reboot if its frequent pings fail?
Maybe you need to reset your expectations to be disappointed as the answer given by a plusnet staff member says it is not possible.
"Can my router be set up to auto reboot if its frequent pings fail?
I imagine this can be achieved if triggered from some other device within the local network. It can't be done natively from the Hub Two"
We had very much the same with your "4G failover" thread where you seemed unwill to accept the advice given then.
I'd like to thank you for reminding me why I took early retirement
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Not exactly what you are looking for but in terms of a WAN connection reset there are a few options with Draytek products.
https://www.draytek.co.uk/support/guides/kb-connection-detection
For actually rebooting you could VPN in (use DrayDDNS for the address to access) and manually reboot.
Alternatively you can schedule a reboot with Draytek devices.
Having said that, I can't think of any occasion when I have had to reboot a Draytek device (other than due to a configutration change) over most of two decades.
@geraldwy Why is it that whatever anyone suggests as a viable solution to the situation is rejected? I recall the same scenario in your previous thread about mobile fail over. If you don't want advice sort it out yourself and spare us the pain.
@geraldwy wrote:
Yes please end so I can get an answer from tom someone who knows what they are talking about and not giving rude responses. Have a good night.
I'm a head of it so can tell [-Censored-] quite quickly so spare me the grief please.
After making allegations of an illegible reply from one user, you got ahead of yourself and said Tom would give you an answer. It seems he was unable to help.