Forward on no reply

[#1]

Hi there,

If I do *#61#  query I get that forwarding will engage after 20 seconds when unsanswered. I want to increase this to 30 seconds. I have tried **61*+447870020555**30# and **61*+447870020555*11*30#, where *11* is voice calls and 30 is the delay before forward in seconds. Neither codes are accepted though they do work on EE, Virgin and 3. Can you please advise?

Ta, Ad

[#2 · Accepted solution]

Hi adthelad!

If you give us a call on 500 from your Plusnet Mobile, 08000791133 from any other line, or contact us on live chat via our website, we'll be able to extend your number to a maximum of 30 seconds, no problem

[#3]

I thought call forwarding wasn't supported by Plusnet: https://community.plus.net/t5/Mobile/Call-Forwarding/td-p/1397173

[#4]

This forward is for voicemail, not a user selected number.