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Can someone help me

kitkat
Grafter
Posts: 53
Registered: 14-05-2012

Can someone help me

Can someone explain what this means? 

(An ALLUPSTN cease has been placed on my account.)

I have no idea what this is about.

 

4 REPLIES
Community Veteran
Posts: 5,237
Thanks: 1,321
Fixes: 31
Registered: 16-10-2014

Re: Can someone help me

@kitkat - Well from what I've dug up it would appear that there has been a cease put on your broad band as a result of the  phone line service being cancelled, if I were you I'd call in and have it checked out, since you appear to have no knowledge of this. This link may be of use, have a look at message 4.

Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Can someone help me

Looking at your account this isn't something to worry about, it shouldn't have appeared on your account as it's just moving your service over to our new network.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
kitkat
Grafter
Posts: 53
Registered: 14-05-2012

Re: Can someone help me

Thank you Chris for putting my mind at rest. Smiley

kitkat
Grafter
Posts: 53
Registered: 14-05-2012

Re: Can someone help me

Thank u Mook for replying. I received an answer from Chris that it was an error.Smiley