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Can someone help me

kitkat
Grafter
Posts: 58
Thanks: 3
Registered: ‎14-05-2012

Can someone help me

Can someone explain what this means? 

(An ALLUPSTN cease has been placed on my account.)

I have no idea what this is about.

 

4 REPLIES 4
Anonymous
Not applicable

Re: Can someone help me

@kitkat - Well from what I've dug up it would appear that there has been a cease put on your broad band as a result of the  phone line service being cancelled, if I were you I'd call in and have it checked out, since you appear to have no knowledge of this. This link may be of use, have a look at message 4.

Chris
Legend
Posts: 17,724
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Can someone help me

Looking at your account this isn't something to worry about, it shouldn't have appeared on your account as it's just moving your service over to our new network.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
kitkat
Grafter
Posts: 58
Thanks: 3
Registered: ‎14-05-2012

Re: Can someone help me

Thank you Chris for putting my mind at rest. Smiley

kitkat
Grafter
Posts: 58
Thanks: 3
Registered: ‎14-05-2012

Re: Can someone help me

Thank u Mook for replying. I received an answer from Chris that it was an error.Smiley