Webspace full - site locked

[#1]

Hi @IanEdmundson 

I'm just checking in to see if you’re still experiencing issues with uploading to your webspace. Has the permissions problem been resolved, or is it still ongoing?

Debbie

[#2]

Hi,

It will not let me upload anything.

[#3]

Thanks for letting us know @IanEdmundson 

I'll get this checked out again and be in touch.

Lesley

[#4]

Thanks very much.
It says I don't have permssions.

[#5]

Hi @IanEdmundson 

We've had a response back and our support team have confirmed that the domain has migrated to Greenby. If you contact them directly, they'll be able to support it going forward.

Chris

[#6]

Hi.
I had a look at Greeby and my Plus Net login credentails are not recognised by them.
I tried the I don't know my login ID option and it refers me back to plusNet customer services, which is not much help.
The idea of these people adminning my email as well is frankly terrifying.

I can see myself heading off to Sky as PN won't actually be doing anything nobody else can do.

Thanks.
Ian

[#7]

@Christopher_G / @James_B 

---

@Christopher_G wrote:

Hi @IanEdmundson 

We've had a response back and our support team have confirmed that the domain has migrated to Greenby. If you contact them directly, they'll be able to support it going forward.

Chris

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Does this mean that Plusnet are now not fielding initial migration issues ... if nothing else, to ensure that there are not 'teething issues' in this space?

[#8]

Hi @Townman 

We're still interested in helping users with teething issues, if there's something we can do to help. And, as far as I'm aware, some senior members of staff have a direct line into Greenby.

The advice from our support team for this specific issue is for the user to contact Greenby directly, though.

Chris