fibre down
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- Re: fibre down
Re: fibre down
12-10-2014 9:03 AM
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Re: fibre down
12-10-2014 9:05 AM
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The manual entering of username and password is best.
Re: fibre down
12-10-2014 9:06 AM
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Re: fibre down
12-10-2014 9:09 AM
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Quote from: AdamD Red light is back on
Remove the network cable connecting your router to your modem. Enter your pnet username and password into the login fields. Restart the router and reconnect the cable in the back again. Beyond that I'm sorry but I'm out of ideas other than what has already been suggested in this thread. My next recommendation is to shout at plusnet
Quote from: Anotherone Keep up the good work here Taaketa
The manual entering of username and password is best.
Ta
Re: fibre down
12-10-2014 9:11 AM
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Re: fibre down
12-10-2014 9:13 AM
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However if it is after you've logged in using "Admin" and default password or whatever you set it to. Most likely your plusnet username and password then. Does it mention CHAP authentication protocol or something similar?
I'm referring to the username that may like ________@plusdsl.net whatever password you setup on your account.
Re: fibre down
12-10-2014 9:17 AM
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Says please enter the username and password that you received from your ISP, tried everything and says failed.
Now I have no internet or router access!!!!!!
Can someone please phone me as my mobile broadband is nearly gone now
Re: fibre down
12-10-2014 9:23 AM
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If you have a smart phone you should be able to transfer the screenshot into it's photo library and from there upload it to a website like http://imgur.com/ make sure there is no personal details in the screenshot. Windows snipping tool is helpful for that.
Re: fibre down
12-10-2014 9:34 AM
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There is no light under internet now on router, just blank.
Re: fibre down
12-10-2014 9:40 AM
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Quote from: AdamD I'll try get a photo just need to pop out for 15.
There is no light under internet now on router, just blank.
At least we know the light is working >.<
Re: fibre down
12-10-2014 9:51 AM
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http://community.plus.net/library/broadband/manual-reconnect/ is a good guide.
If when you log in it shows Connected, then if you still have no Internet, click Disconnect and then turn the Router off again. leave it for 15 minutes or so before turning it on and then logging in to click Connect.
In the meantime you may as well phone CSC on 0800-4320200 from your landline, it's a free call. There's a very long queue at the moment.
There could be a stale session that needs killing.
After you've tried that reconnect, if you have still not got reconnected and you haven't set up any customised settings in your router, you may as well try a factory reset (loses any customisation).
Select Reset my Technicolor Gateway from the list (5.2).
Re: fibre down
12-10-2014 9:56 AM
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I get this after logging into router, the router log in details are correct.
Re: fibre down
12-10-2014 10:01 AM
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samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: fibre down
12-10-2014 10:04 AM
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Re: fibre down
12-10-2014 10:07 AM
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