We at Plusnet pride ourselves in providing a top-notch service to all of our customers, and that work was recognised this week by Which?, who recommended Plusnet for the seventh time.
We received a score of 72% in the latest Which? Broadband Customer Satisfaction Survey, following a series of updates to Plusnet’s service including; a Live Chat web service, which launched in November to help the customer service team answer customer questions more quickly, and the new Hub Zero router, offering a sharper performance while using 40% less energy than previous models.
Back in 1981, the BBC Computer was one of the first to be used in schools. 34 years on, Plusnet takes a look at the top 12 ways we used our school PCs to procrastinate.
On 12th March 1989, Sir Tim Berners-Lee invented the World Wide Web. On 12th March 2015 he participated in an AMA session on Reddit to mark the 26th anniversary.
AMA stands for Ask Me Anything and is a forum in which Reddit users can ask Tim any question (although he decides which ones to answer). If you’re familiar with Reddit you can read the whole thing here, but for those who may not be used to the interface we’ve highlighted some of the key discussion points below, starting with his wonderful introductory sentiments:
Telephone numbers starting 08, 09 and 118 are called ‘service numbers’. You might use them to make phone calls to organisations such as banks, travel services, government departments, or even to vote in TV shows.
From 1 July 2015, the regulator Ofcom is changing the way these numbers are charged for. The changes are designed to make the cost of calls clearer, and they are being communicated through a campaign called UK Calling.
Here at Plusnet we love helping UK business, so we’re proud to announce that we’ve joined a scheme to help small businesses get faster speeds by upgrading to Superfast Broadband.
Broadband Delivery UK (BDUK) is a government initiative that aims to create 22 “SuperConnected Cities” across the UK in 2015, along with providing Superfast Broadband to 95% of the country by 2017. By participating in the scheme, we will be helping more UK businesses take advantage of the benefits of Superfast Broadband – faster communication, increased productivity, efficiency and reliability, and the freedom to create new business opportunities.
Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We're a Yorkshire-based provider selling broadband and phone services to homes and businesses throughout the UK. Winner of the ISPA 2010 'Best Consumer Customer Service ISP' Award, we're proud to offer the UK's best value standalone broadband.
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