Christmas is coming early this year at Plusnet as next week we look to bring a bit of festive cheer to the party by launching a brand new portfolio of broadband products. That's not all though. The revamp will also see considerable improvements made to the overall look of our website, sales and sign-up journeys. Want to find out more? Then carry on reading ...
On Wednesday 19th December, we'll be launching truly unlimited broadband. That's the same great value fibre and ADSL services you've come to expect without any download limits or fair usage policy. Just in time for Christmas ;-) Plusnet Unlimited will offer 'up to 16Mbps' speeds and unlimited usage with no throttling/speed limits from as little as £9.99/mnth. Prices for the 'up to 76Mbps' fibre equivalent will start from £19.99/mnth. For the less data hungry of you out there, we'll be retiring our current Value packages and replacing them with Plusnet Essentials and Essentials Fibre. With peak-time usage allowances of 10GB and 40GB respectively, prices start from just £5.99/mnth.
Award winning service
These changes ensure Plusnet remains one of the most competitive broadband providers in the market. Not only this but Plusnet is Which? recommended and offers award winning, free phone, 24/7 UK customer support.
Highlighted by the rise of broadband enabled tech gadgets on Christmas lists this year, the demand for the internet is growing. It is predicted that UK consumers will spend up to £504 million on games consoles this Christmas all of which are broadband enabled. Smart TVs are also high on the agenda with over half (55%) of Brits connecting their TVs to their home broadband, with sales hitting £2.5 billion by Christmas.
Online streaming increased by 65% across our network over the past year, proving that more and more people are coming to depend on Internet-enabled devices for the consumption of rich media like catch-up TV and the latest blockbusters. Jamie Ford, our CEO said:
“We pride ourselves on offering value for money products, with a first class service. As new broadband-enabled devices continue to hit the market, we felt now was the right time to launch truly unlimited broadband products.“Customers’ internet habits have changed considerably over the last 12 months. People are using more bandwidth and services that demand faster speeds but at the same time, we know some people still want a broadband supply for limited day-to-day use at the best price point possible. We believe that our new Essentials and Unlimited products meet either demand.”
Listening to feedback
We recently surveyed a number of customers who helped trial our 76mbps Extra Fibre service prior to its launch http://community.plus.net/blog/2012/08/14/superfast-plusnet-fibre-gets-even-faster/ There were some interesting results, some of which include: o 90% said increased usage would make them recommend this product o 51% of triallists use the internet more as a result of up to 76Mb/s Fibre o 45% of triallists use their broadband connection more than five hours a day with up to 76Mb/s Fibre
Tell me more already!
Further details will be available on Wednesday morning when our new look website launches. In the meantime, feel free to ask any questions you may have over on the Community Site forums. The new products will be available from the 19th and existing customers will be able to upgrade via our website. What are you hoping to see from the new products or are you already happy with the product you're using? Let us know by leaving a comment below ...