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Upgrading your upgrades

Upgrading your upgrades

Upgrading your upgrades

Exciting new things announcement!

Now, on our updated, all singing, all dancing Member Centre, we’ve made it easier than ever for you to upgrade your package to the best one available in your area.

A redesigned, refreshed ‘product change’ journey will not only show you which products you can upgrade, but also let you choose whether you want to upgrade broadband, calls or both.

It all means you’re just a few clicks away from a better package.


Take a look at what’s new:

  • A new name: It’s now called ‘Offers and Upgrades’ instead of ‘Product Change’.
  • New options, letting you review and upgrade products in the easiest way.
  • A new look and feel to match the rest of the Member Centre.
  • A new, streamlined journey to help you get the best deal in less time.


But it’s not just the new stuff you should be excited for. We’re also making all the old bits even better, letting you upgrade from copper to fibre or fibre extra broadband, or change your call plan in a much simpler way.


Our upgrades page has been upgraded. Check it out for yourself

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