Re: My order
Hi Peter, I'm really sorry about the poor start to proceedings with us. I've just been reading through the notes on your account and can see that the services have been activated but a fault with the line is preventing them from working.
I'm going to take ownership of getting updates on this to you and will add a reply to your account shortly. Here's a direct link to the open fault ticket https://www.plus.net/wizard/?p=view_question&id=184267428