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Thanks to the advice given on this forum and by @RebekaPreston my number successfully ported over to Plusnet today.
I must admit to being concerned as I did not want to loose the number I've had for what seems like forever
The key did seem to be calling 500 on the mobile to provide my PAC number to Plusnet.
You're welcome, I'm glad it's all gone through for you.
If you have any further questions, don't hesitate to get back in touch with us and we'll do our best to help.