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Mobile Data

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Newbie
Posts: 2
Registered: ‎19-12-2018

Mobile Data

Hi, last two days I don't see data transfer after enabling mobile data , settings all are right , can someone help
4 REPLIES 4
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Moderator
Moderator
Posts: 24,234
Thanks: 4,284
Fixes: 1,100
Registered: ‎11-01-2008

Re: Mobile Data


Moderators Note


This topic has been moved from Chat to Mobile

 


 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Mobile Data

Hello @sivashankar

 

I am deeply sorry to hear you are unable to use your mobile data service.

 

I recommend switching off your mobile device, removing the SIM card for a few mins. Clean the SIM with a soft cloth material and replace it back in.

 

If this has not helped, can you please private message me with the following details:-

 

- Your full name

- Your full home address, including your postcode

- Your mobile number

 

Kind regards.

Highlighted
Newbie
Posts: 2
Registered: ‎19-12-2018

Re: Mobile Data

Hello 

I want to check if there is any data block at plus net end

Moderator's note by Dick (Strat): Personal information removed from a public forum (to an area that staff can see).

Highlighted
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Mobile Data

Hello @sivashankar

 

I can have a look into this for you. You will need to Private Message me with the following details:-

 

- Your full name

- Your full home address, including your postcode

- Your mobile number

 

Many thanks.