Disconnections
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- Re: Disconnections
Disconnections
yesterday
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My VDSL connection has been a bit flaky this last few weeks, dropping once or twice a week, usually in the early hours of the morning (2-3 am) but usually reconnecting fairly soon afterwards. No-one is usually using the internet at that time, so livable with.
Tonight it dropped out about 9 pm, but did not come back on in the usual timescale, so I rebooted my TP-Link router, but no connection.
I eventually got my IPv4 connection, and therefore Internet access, back, but my IPv6 still isn't connected.
My router stats:
| Upstream | Downstream | |
| Current Rate (kbps) | 10665 | 43999 |
| Max Rate (kbps) | 10688 | 65823 |
| SNR Margin (dB) | 6.4 | 8.8 |
| Line Attenuation (dB) | 3.3 | 14.3 |
| Errors (pkts) | 910 | 934 |
As can be seen, the current line rate is way below what the router thinks is attainable, having dropped from over 50000 (still a bit low, but then again nothing I am doing online is maxing that out) , and the error count and downstream SNR margin look to me to be quite high. I tried reporting a fault using the SMS text-based Bot, but it couldn't find my account, which is also a concern.
I'll give Instagram fault reporting a go meantime, and also post on the IPv6 trial forum regarding that separate issue.
Previous issues, apart from a lightning strike at the back end of last summer, have required a bod with a chainsaw cutting back branches where my line goes through trees, so possibly needs doing again.
Re: Disconnections
6 hours ago
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@Jaggies The early morning drops look like BT/OR maintenance. Your D/S rate looks like it is banded, which suggests there is a fault somewhere.
The Instagram link will not work - it shouldn't be there. I suggest actually calling in if the bot can't find you.
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