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Safeguard won't stay enabled

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Hooked
Posts: 7
Thanks: 1
Fixes: 1
Registered: ‎01-11-2018

Safeguard won't stay enabled

I am enabling Safeguard to my Fibre Broadband, and adding a website to block. The status icon on the Safeguard activation page changes Green to indicate changes saved and Safeguard is active. However when I return to Safeguard status is back to grey Off position. I have tried multiple times to switch on, but every time I return to safeguard page it is switched off again.

 

I am using BT Home Hub 6 router, everything else is standard. I checked DNS, it is using the correct primary DNS for safeguard. I waited overnight and no change.

 

Any advice?

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2 REPLIES 2
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Moderator
Posts: 23,645
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Registered: ‎11-01-2008

Re: Safeguard won't stay enabled


Moderators Note


This topic has been moved from Fibre to Everything Else 

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Newbie
Posts: 1
Registered: Tuesday

Re: Safeguard won't stay enabled

I am also experiencing the same thing.

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