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When can we reach iCloud?

redsox9
Aspiring Pro
Posts: 184
Thanks: 73
Fixes: 2
Registered: ‎04-06-2016

When can we reach iCloud?

Emails to iCloud are still being rejected "due to local policy". This typically happens when Apple's internal filters decide the messages or sending practices do not meet their standards. I know this has been a problem even before Plusnet transferred the email service to Greenby. But when will it be solved?

3 REPLIES 3
abitpedantic
Rising Star
Posts: 79
Thanks: 68
Registered: ‎31-07-2025

Re: When can we reach iCloud?

The last time I had a failure to friend@icloud.com and friend@mac.com I re-sent the email as plain text and it wasn't bounced - could be coincidence of course.

PhilipHeyes
Pro
Posts: 275
Thanks: 113
Fixes: 1
Registered: ‎10-11-2021

Re: When can we reach iCloud?

iCloud delivery rejections repeatedly looks like :

Reporting-MTA: dns; avasout-peh-002 [212.159.14.18]
Received-From-MTA: dns; hp=laptop [86.30.96.254]
Arrival-Date: Fri, 12 Dec 2025 09:20:16 +0000


Final-recipient: rfc822; forename.surname@icloud.com
Diagnostic-Code: smtp; 554 5.7.1 [BS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137

Last-attempt-Date: Fri, 12 Dec 2025 09:20:21 +0000

redsox9
Aspiring Pro
Posts: 184
Thanks: 73
Fixes: 2
Registered: ‎04-06-2016

Re: When can we reach iCloud?

Useful info. The iCloud rejections started about 2 months ago without any changes in my classic Outlook 2019 program.