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S2 configuration help

Community Veteran
Posts: 26,657
Thanks: 884
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Registered: 10-04-2007

S2 configuration help

I've received a message from a friend on another forum which I'm sure someone here will be able to help with:
Quote
jelv any idea how to set up a s2 so i can read my microsoft outlook emails on my phone which is on tesco my email provider is plusnet

Can anyone give any advice I can pass on please?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
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18 REPLIES
kmilburn
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Registered: 30-07-2007

Re: S2 configuration help

Is this the usual problem of downloading the email in outlook with POP3 and not leaving a copy on the server for the phone to find?
Community Veteran
Posts: 26,657
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Registered: 10-04-2007

Re: S2 configuration help

I suspect it's more basic than that - how to configure the S2 in the first place. Can the S2 do IMAP? If using POP3 is there a leave copy on the server option?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
kmilburn
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Re: S2 configuration help

Yes,  Android does do IMAP,  and IMHO it's preferable to POP when using multiple devices to view and send email (only way to synchronise everything).
I'm suprised you didn't find this though...  Email Setup: Android phones and Tablets
Community Veteran
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Registered: 12-08-2007

Re: S2 configuration help

This is how I set up my S2 and it works fine.
Quote
Go into applications and select email. Touch the left hand button at the bottom of the screen and on the pop-up menu touch 'more'. Another menu pops up and select Account settings.
You should then be able to enter your Plusnet account details and server settings to complete the operation.
On the server settings I've used:  incoming server settings POP3 server mail.plus.net using port 110 and outgoing server setting relay.plus.net using port 25.

Community Veteran
Posts: 26,657
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Registered: 10-04-2007

Re: S2 configuration help

Do you know if using relay.plus.net works on Tescos' phone network?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Superuser
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Re: S2 configuration help

Don't know the answer to that question but if it doesn't work using port 25 it's worth trying port 587.
David
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Re: S2 configuration help

@jelv,  I'm with )2 and Tesco is also using O2 so I assume it will work.  Worth a try.
Community Veteran
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Re: S2 configuration help

Thanks for that.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
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Registered: 30-07-2007

Re: S2 configuration help

Quote
but if it doesn't work using port 25 it's worth trying port 587
It's always better to use port 587 rather than 25. I'm not aware of any network which blocks port 587 ( and I've tried a few! ) whereas it's known that some definitely block 25.
I notice that the android setup guide referred to earlier does actually say use port 587. Maybe some of the other email client guides on smtp authentication should be changed... 
Bonefish
Newbie
Posts: 3
Registered: 19-06-2013

Re: S2 configuration help

I have got a little further but not got to the end yet.
Details
incoming settings
pop3 server
What needs to go here  (pop3.my username.plus.com)
Port
110

Outgoing settings
smpt server
what needs to go here (currently mail.plus.net)
security type
ssl (accept all certificates
port
465
require sign in
NOT TICKED.

Sorry if it sounds stupid but do i use pop or IMAP
On my PC Microsoft Outlook is set for a pop account.
Any help getting there would be appreciated
Community Veteran
Posts: 26,657
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Registered: 10-04-2007

Re: S2 configuration help

Hi Boney, welcome to the Community forums
POP3 or IMAP
POP3 downloads your emails to a mail client (e.g. Outlook) or another device, usually it then deletes the messages from the Plusnet server so they cannot be seen by any other mail client of device. There is an option to leave a copy of the emails on the server. If you send emails they are only visible in the program or device you use to send them. If you want to have a copy of an email you sent from the S2 appear in Outlook the only way is to BCC yourself.
IMAP is a far newer way of accessing emails. All the emails stay on the server and the mail clients just takes copies when you read the messages. When you delete an email in your client it also gets deleted from the server and so the next time another device accesses the mailbox it is deleted from there also. When you send messages a copy us uploaded to the server and it will appear in the Sent folder of other devices. When you use https://webmail.plus.net/ that uses IMAP to access your mailbox. Generally if you decide to use IMAP it's best to use it on both the phone and outlook although you can use a mixture.
When you log in to https://webmail.plus.net/ can you see your old emails or only new messages that you haven't yet received in Outlook?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Bonefish
Newbie
Posts: 3
Registered: 19-06-2013

Re: S2 configuration help

Now its saying my username is incorrect, i take it this is my plusnet email address
Community Veteran
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Registered: 12-08-2007

Re: S2 configuration help

No not quite.  
Yourname@username.plus.com
This is your username in bold. Hope this helps.
kmilburn
Grafter
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Registered: 30-07-2007

Re: S2 configuration help

Quote from: Bonefish
incoming settings
pop3 server
What needs to go here  (pop3.my username.plus.com)
Port
110


For POP3 , the server is mail.plus.net    (Port 110)
For IMAP the server is imap.plus.net    (Port 143)
Quote from: Bonefish
Outgoing settings
smpt server
what needs to go here (currently mail.plus.net)
security type
ssl (accept all certificates
port
465
require sign in
NOT TICKED.

You've managed to get every setting there wrong!
SMTP server: smtp.plus.net or relay.plus.net (either will work)
Port: 587  (or 25, blocked by some carriers)
Secrity Type:  NONE
Require sign in:  TICKED
Username & Password: same as those used for POP or IMAP settings