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Not showing as online

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jab1
Seasoned Pro
Posts: 1,337
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Registered: 24-02-2012

Not showing as online

In the grand scheme of things, this comes way down the list, but I'd still like to know why.

I am permanently logged in, but since sometime yesterday afternoon, I do not appear in the list of online members. This happened a couple of days ago, too, but I magically reappeared a couple of hours later.

@jaread83 ?

Weird!! Just went back to look, and I'm here.Huh

John
16 REPLIES
Superuser
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Registered: 22-08-2007

Re: Not showing as online

Fix
Hi John,

I have seen peculiarities around who is on line as well. I suspect that it is more of "Who is on line AND active" where the determination of being inactive is several hours after the last activity ... without having logged out.

If your next action is to refresh / load the main forum page, at that point your new activity has not been noticed ... so you do not appear to be on line.
jab1
Seasoned Pro
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Registered: 24-02-2012

Re: Not showing as online

Thanks Kevin - I suspected it was something like that, but was just curious.Smiley

 

John
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Re: Not showing as online

@Townman

I'm not convinced that is the case as I am sure I have been logged in and active but still not being shown occasionally.

Forum Moderator and Customer
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Re: Not showing as online

Same here.

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Superuser
Superuser
Posts: 9,366
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Registered: 22-08-2007

Re: Not showing as online

"I suspect..." = guess work...

It could be something quite different.
jab1
Seasoned Pro
Posts: 1,337
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Registered: 24-02-2012

Re: Not showing as online

I'm moving further to the end of the list, even though I've been in and out of the forum since about 0630. Huh

John
Community Gaffer
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Re: Not showing as online

I don't know how it orders the users to be honest, the component is calling an API that returns an object of the top 100 online users. How it determines the order is anyones guess. I have tried to get it to output in a specific order in the past but it doesn't accept the criteria in the query (tried ordering by rank or online time with no avail).

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jab1
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Registered: 24-02-2012

Re: Not showing as online

@jaread83 - I'm now right at the end of 'list' even though I last posted about two minutes ago - go figure.Huh

John
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Re: Not showing as online

This is something that has confounded me in the past too as there aren't any clear indications of what they are ordered by. I have just posted a question on the Lithium developers forum about it and if there are ways to change the order. I have a feeling that there isn't a way to do this without upgrading my API call to a different one (I am using V1 for its simplicity... they may suggest using V2 which is a mixture of a database select statement and it could break the component).

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Community Gaffer
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Re: Not showing as online

I have received an answer from Lithium and I can order the results by last online. The only problem is the list contains anonymous users too so trying to find out how to filter those out (or not include them at all as it would return a large dataset).

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jab1
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Re: Not showing as online

@jaread83 If it causes problems, don't worry on my account - as I said in the OP, it isn't a major problem - although in my 'who's online', I'm now #76 - the last and when I started this morning I was 3 of 5.Smiley

John
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Re: Not showing as online

Well I think its a good idea to implement. It would encourage engagement here too so I have added this to my backlog so we can trial it. If it turns into a mess (such as the list constantly changing on account of users logged in time) then I will revert. I am willing to give it a go though.

Edit: I should mention that I have a definitive solution for the code now so this shouldn't be hard to implement.

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jab1
Seasoned Pro
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Re: Not showing as online

OK Jack - you know the software better than me Wink, so I'll leave to you.

BTW - I'm not here, according to the list.

John
Community Gaffer
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Re: Not showing as online

I have sent an email to Lithium to ask how the 'last visit' and Online status works as apparently you are currently offline and your last visit was 7 hours ago... but that is clearly wrong.

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