The purpose of a board is only visible at the very top of the board lists - on the board grouping page. Once 'inside' the board, its purpose and the subjects one might post therein is lost. I've noticed a lot of FIBRE issues being posted on the BROADBAND (ADSL) board. Is there any way of placing the board content purpose some where near the "Start new topic" button please?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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