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Problems setting up BT Wholehome

jab1
The Full Monty
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Registered: ‎24-02-2012

Re: Problems setting up BT Wholehome

@Eaglebirdgirl  -OFF.

John
Eaglebirdgirl
Newbie
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Registered: 10 hours ago

Re: Problems setting up BT Wholehome

thank you.  I turned Wi Fi Privacy to OFF and now I have the master disc connected and a steady blue light.  I have turned on the next disc and placed it close to the first and the router and it is stuck on purple - anyone have any ideas ?  Thank you all so much

dvorak
Moderator
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Registered: ‎11-01-2008

Re: Problems setting up BT Wholehome

Unfortunately, I think this means the disc is faulty.
Looking at other posts on the BT forum there is no fix https://community.bt.com/t5/BT-Devices/Whole-Home-Wifi-Disc-Light-Stuck-on-Solid-Purple/td-p/2355498
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