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Google requesting me to verify my email address

shutter
Community Veteran
Posts: 22,419
Thanks: 3,873
Fixes: 67
Registered: ‎06-11-2007

Re: Google requesting me to verify my email address

@penneck 

 

Try this......

 

Can I email Google customer service for help? 

 

support@google.com is the official email address of Google to which you can raise the issues and help them find a solution for the queries. You can get their aid and be availed of the resolution you are looking for.

You must draft the issues well so that you can get hold of the aid you are looking for. 

Townman
Superuser
Superuser
Posts: 28,163
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Registered: ‎22-08-2007

Re: Google requesting me to verify my email address


@jab1 wrote:

No problem, @penneck , but from the information you gave earlier, and the email you forwarded, I still think it was genuine. Still don't know why they are asking for verification, though. 😕


IIUC This is a secondary account recovery email address: verification of that (the address is correct and the user proves access to it would seem to be a very pragmatic wise move.  There'd be nothing worse than finding out one could not access the primary email account ... and then find out the back up recovery route does not work either!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
The Full Monty
Posts: 22,745
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Registered: ‎24-02-2012

Re: Google requesting me to verify my email address

Fair enough, @Townman . I only have the one (seldom used) Gmail account, so don't/didn't know how the worked.

John
penneck
Aspiring Pro
Posts: 1,169
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Registered: ‎03-08-2007

Re: Google requesting me to verify my email address

Thankyou for the support address. I have sent them an email. Now we will have to wait to see what they say

Graham

penneck
Aspiring Pro
Posts: 1,169
Thanks: 99
Registered: ‎03-08-2007

Re: Google requesting me to verify my email address

Yes, as far as Google is concerned the address they wanted to verify is my secondary address. The email I sent them to ask if the verification request email was genuinely from them was from the address they want to check. I wonder if they will notice that

Cheers

Graham