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Privacy warning on devices

grubb
Hooked
Posts: 5
Registered: ‎06-10-2019

Privacy warning on devices

Our connection is good, but every website shows a privacy warning and you have to overide it.

 

I have checked all the safeguarding / firewall settings and they seem ok.

 

I have reset and cycled the power on the router.

 

I have also used the Bot, but all the checks came back OK.

 

Looks like I'm going to call them

 

Any ideas?

 

 

 

5 REPLIES 5
jab1
The Full Monty
Posts: 22,745
Thanks: 7,949
Fixes: 334
Registered: ‎24-02-2012

Re: Privacy warning on devices

@grubb Which browser are you using, and a screenshot of the 'warning' would be useful.

John
Baldrick1
Moderator
Moderator
Posts: 13,649
Thanks: 6,649
Fixes: 457
Registered: ‎30-06-2016

Re: Privacy warning on devices


@grubb wrote:

Looks like I'm going to call them


Who is ‘them’?

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

grubb
Hooked
Posts: 5
Registered: ‎06-10-2019

Re: Privacy warning on devices

Sorry Plusnet

jab1
The Full Monty
Posts: 22,745
Thanks: 7,949
Fixes: 334
Registered: ‎24-02-2012

Re: Privacy warning on devices

@grubb It is nothing to do with PN. As my first reply, an indication of the 'devices' involved, and a screenshot of the message would give us an idea of how to advise you further.

John
grubb
Hooked
Posts: 5
Registered: ‎06-10-2019

Re: Privacy warning on devices

Thanks for the reply,

 

Plusnet called back this afternoon. I did a restart at the router and they cleared all cookies etc. their end.

 

All the devices are now working, but they are sending a new hub anyway.

 

Again, thanks for the offer of help, but it seems to be all working (for now).