Where is my £70 Cashback
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- Where is my £70 Cashback
Re: Where is my £70 Cashback
23-04-2015 11:07 AM
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I've just clicked the link and filled in the form but when I click the button to submit, I don't get any confirmation that my claim has been received. The page seems to reload but with the form still filled in.
Is anyone able to confirm one way or another if my claim has been received?
Re: Where is my £70 Cashback
23-04-2015 12:47 PM
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dick:quote
Re: Where is my £70 Cashback
23-04-2015 3:09 PM
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Quote from: benfranklin I've just clicked the link and filled in the form but when I click the button to submit, I don't get any confirmation that my claim has been received. The page seems to reload but with the form still filled in.
I got a clear Thank You confirmation page when I submitted. I'd try again if I were you, in case the hiccup was due to the system not liking something you typed in one of the fields, or a system glitch.
Re: Where is my £70 Cashback
23-04-2015 5:06 PM
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Re: Where is my £70 Cashback
24-04-2015 10:57 AM
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Re: Where is my £70 Cashback
24-04-2015 10:58 AM
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Quote from: lemming
Quote from: benfranklin I've just clicked the link and filled in the form but when I click the button to submit, I don't get any confirmation that my claim has been received. The page seems to reload but with the form still filled in.
I got a clear Thank You confirmation page when I submitted. I'd try again if I were you, in case the hiccup was due to the system not liking something you typed in one of the fields, or a system glitch.
A Thank you page, but no email confirming the transaction = dubious.
Re: Where is my £70 Cashback
24-04-2015 1:22 PM
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Quote from: ramissin A Thank you page, but no email confirming the transaction = dubious.
Nothing dubious about it. As records I had the email inviting me to make the online application, plus screenshots of the application and confirmation web pages.
And the cheque duly arrived: http://community.plus.net/forum/index.php/topic,138718.0.html
Re: Where is my £70 Cashback
24-04-2015 3:46 PM
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It would have been helpful to provide some sort of error message!
Re: Where is my £70 Cashback
24-04-2015 4:13 PM
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Quote from: lemming
Quote from: ramissin A Thank you page, but no email confirming the transaction = dubious.
Nothing dubious about it. As records I had the email inviting me to make the online application, plus screenshots of the application and confirmation web pages.
And the cheque duly arrived: http://community.plus.net/forum/index.php/topic,138718.0.html
Woopie doo, good for you, the rest of the internet begs to differ.
Re: Where is my £70 Cashback
25-04-2015 5:22 PM
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This partly explains why Plusnet said "you should have received your cheque on this date" when I hadn't received it several days after that. They were assuming that there was no delay between them telling the supplier to send the cheque and the cheque being sent - or something like that.
Re: Where is my £70 Cashback
29-04-2015 11:59 AM
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@Alldownhill Our tracker shows that your cheque has been sent and was expected around 24/04/15, however I imagine the issues mentioned above have probably delayed this slightly. I'd hope it should be with you shortly if it hasn't already arrived since you last posted.
@K3lly Your cheque also shows an expected delivery date of around 24/04/15, same as Alldownhill's cheque, I imagine the technical issue have delayed this further, however I'd hope it arrives shortly if it hasn't already.
@JOHNQUINN1967 Sorry if these responses are getting a bit repetitive. Your cheque was also expected around 24/04/15, but the same as above, this is likely delayed slightly by the technical issues our cashback supplier encountered recently. Should be with you shortly if it hasn't already arrived.
@user888 and @Tench Glad to hear your cheques have now arrived.
@benfranklin Not sure what stopped the thank you page coming up when you submitted the form, however I can confirm that your cheque has been redeemed and should be with you within the next 30 days.
@lemming Glad to hear some of the cheques are coming through with little to no problems.
@ramissin I completely understand your concerns, given the delays some customers have experienced with the cashback, however I can see that the email to claim your cashback came through 2 days after your account activated. The form seems to have been filled out and redeemed on the same day and the cheque should arrive within 30 days from this date. With all due respect, I wouldn't worry too much about the cashback right now as it is still well within the 30 days it can take to arrive, from the point it was redeemed.
I hope this helps
Re: Where is my £70 Cashback
01-05-2015 11:19 AM
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Re: Where is my £70 Cashback
02-05-2015 12:23 AM
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Ticket 103368681
Does ticket mean cashback claim is in progress & nothing else needs to be done ?
Thanks!
Re: Where is my £70 Cashback
06-05-2015 1:22 AM
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Still not quite sure on how the cashback works.
So far just ticket # 103368681 has appeared.
Hopefully that means everything is in order ?
Thanks
Re: Where is my £70 Cashback
13-05-2015 11:22 AM
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Thanks Plusnet verymuch appreciated.
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