Static IP address change programme
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Static IP address change programme
18-02-2015 1:38 PM
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Can you provide an update / advise on how the static IP address change plan is progressing / what is happening please? On 20th Jan I received an email advising...
Quote During the week beginning 16th February we will change the static IP address we currently give you to a different one. We will send you an email confirming what the new static IP address is once we've made the change and you'll then begin using the new address the next time you disconnect and reconnect to the Internet or reboot your router.
Today I was (out of having nothing better to do... :D) poking around my closed questions and found...
Quote Question #99467513 - Your Feedback
Dave T - Products - Port Requests
11:36am, Tuesday 17 Feb 2015
StaticIP component #5381873 unconfigured
From which I imply that my existing static IP address has been un-configured and next time I drop PPP I will get ... what?
A dynamic IP address or some new address not yet advised of / not yet configured for my account in a manner similar to that used in the past? I note that the user portal reports a different static IP address to the one which I had.
Has the change been completed or is it still part-in-process? Some more information on how this is being implemented would be comforting please.
I note the following from the above email...
Quote It's likely that you won't need to do anything. However, if you run your own website or email server you may need to make appropriate changes to make sure it continues to work.
It would be worth noting in the email (yet to be sent out) which advises of the changed static IP address, that those of us with TBB BQMs or other monitors will need to alter them to refer to the new IP address. (I nearly forgot to consider this). Also (to be tidy) this page will need refreshing too - http://community.plus.net/ping-graphs/
[ Dave T's line looks horrid! ]
Cheers,
Kevin
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Re: Static IP address change programme
18-02-2015 2:07 PM
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Not sure what's happening with the ping-graphs page, let me follow that up.
Re: Static IP address change programme
18-02-2015 3:02 PM
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[pedant]That service note is for the existing service component being removed - there is no similar SN indicating the provision of a new service component[/pedant]
- hence the question.
I'm sure that next time PPP drops all will change my IP, however if it were not for the fact that I have been poking around closed questions, I would not have known why anything referring to my static IP address had then stopped working... because the (promised ?) communication confirming change has not been sent.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Static IP address change programme
18-02-2015 4:10 PM
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Re: Static IP address change programme
18-02-2015 5:00 PM
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You are more effective than a dose of Epsom Salts - email sent 16:44.
Hopefully the loop is closed for every one - just hope every one remembers their BQMs.
Thanks,
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Static IP address change programme
04-03-2015 7:45 PM
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Our static IP was scheduled to be changed this week. I noticed yesterday (Tuesday) the IP address shown in the portal had changed and found the same closed ticket notice as Kevin saw on his account. Waited all day for email notifying change had happened but nothing arrived, and still today as I post this no email.
Also our custom rDNS entry hasn't been updated to the new IP address and as a result it's back to the default. I've already added the new IP to the domain DNS records so that part is all set, it just needs PlusNet to set things their end.
A bit of a palaver this has been. Had quite a few things to update to work with the new IP but didn't expect PlusNet to drop the ball seeing as they're the ones who started the whole thing.
Re: Static IP address change programme
04-03-2015 9:19 PM
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Re: Static IP address change programme
04-03-2015 9:28 PM
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You can use services like Dyndns or similar but they don't look very professional and you run the risk of being allocated an IP address that has previously been blacklisted.
Re: Static IP address change programme
04-03-2015 9:40 PM
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Re: Static IP address change programme
04-03-2015 9:51 PM
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There is a huge difference between having a static IP address and a dynamic IP address.
You can also benefit from a static IP address if you are using connection monitoring software. I can look at the last 30 days of my connection and see any congestion or disconnections.
Some people don't need a static IP address and are happy with it changing periodically. I've always run static IP addresses and always kept my servers clean and blacklist free so have very few issues with email I send through them.
Re: Static IP address change programme
04-03-2015 9:58 PM
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Re: Static IP address change programme
04-03-2015 10:03 PM
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Re: Static IP address change programme
04-03-2015 10:10 PM
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You have two options with PN, Static which never changes or Dynamic which they give you out of a pool and changes periodically.
It makes no difference which "no-ip" or "dyn-dns" service you sign up with, if you are browsing or sending emails from your PC or home server with an IP address your ISP has handed you which has previously been abused, you can have issues.
We've had members who have been unable to get onto a website before because it has previously blocked an IP address which has been given out to a customer who abused it. They were allocated another IP address which solved the issue.
The no-ip and dyndns etc are handy for associating a domain to a dynamically changing IP address but if you are using your connection for more serious purposes it can cause issues. I had my first static IP address back in 1997/98 when I was an IT Manager - I've found them useful ever since.
Re: Static IP address change programme
04-03-2015 10:12 PM
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Quote from: oooBEXooo How would you blacklist this dynamic dns for example? thisisatestaccount.no-ip.biz. No IP to blacklist
Give me a valid no-ip address and I'll give you the associated IP it points to.
The example you gave doesn't exist.
*Edit - you do realise that when you use a service such as no-ip or dyndns, when your IP address changes (via your ISP), your router (or PC software) informs the no-ip or dyndns services which then tells the other machines on the internet who try and access your server via the domain name that it is now pointing to your new IP address ?
Re: Static IP address change programme
04-03-2015 10:22 PM
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