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Thank you Plusnet

malcolmfl
Dabbler
Posts: 12
Registered: 25-02-2015

Thank you Plusnet

I was due to migrate my fibre from BT to Plusnet tomorrow, however in their  wisdom BT cut me off this morning, so a quick phone call to Plusnet and talking to someone who actually knew what I was on about, resulted in my broadband being up and running within 15 minutes.
Well done Plusnet, great customer service.
Also my expected speed was estimated at 25 Mbps and this is what I actually get,
http://www.speedtest.net/my-result/4193158851
One happy bunny.
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: Thank you Plusnet

Great, I'm pleased it's working for you. My colleague did the correct thing in checking that the order was closed and sorting it out for you.
Let us know if we can be of any further assistance.
 Tony
 Plusnet Support