Price Rise Notification E-mail Timescale?

[#1]

@PLan2015
From what we can see it was e-mailed out on the 29th?

[#2]

Quote from: w23

No notification yet for me either (also checked PN member centre for tickets). I'm sure the notification will arrive some time but what happens if I don't get notification?

Woohoo! Just checked my tickets and the notification is there - good thinking w23! 

[#3]

Quote from: Matthew

@PLan2015 From what we can see it was e-mailed out on the 29th?

Yes, nothing has arrived in my e-mail accounts for whatever reason. 

[#4]

Quote from: Matthew

@PLan2015 From what we can see it was e-mailed out on the 29th?

Is that like the cashback email that was never received?
Checked notifications but nothing, I assume I will be  notified before Monday or Plusnet will be breaking the Ofcom GC 9.6 again...

[#5]

@The Almighty Cornholio - Looks like the notification should have come through a few days ago from what I can see on the account.

[#6]

So to give 14 days notification because of the email price rise, can you just start the migrating process with another supplier without an early contract release penalty?
If not, can you email the 14 days notice to Plusnet as I wouldn't want to wait up to 45 mins on the phone.

[#7]

Quote from: HarryB

@The Almighty Cornholio - Looks like the notification should have come through a few days ago from what I can see on the account.

Wrong account!
I have 2!

[#8]

Apologies for the confusion. Looks like the notification on the other account came through on 21/07/15.

[#9]

Well no email was received regarding this.... seems very sneaky to me 

[#10]

Have all the notifications gone out now?

[#11]

The should have all been sent out by now.

[#12]

Not had any emails about price increase on either of my accounts.... had bills though