Customer Support Stats

[#1]

I pity the poor customer who has been waiting 1 day, 2hrs, 54 minutes and 2 seconds (Longest waiting call now).
Or, alternatively, is there something up with the stats? 
Andy

[#2]

There was one the other day that had been waiting for nearly 4 days. Guess it's a glitch in the system, not registering a hang-up or something similar.

[#3]

See this thread.

[#4]

Yeah, it's a glitch with the reporting. Our IT Team will get it sorted out as soon as they can.

[#5]

There is no way anyone could listen to that dire on hold music for that long.
I find 10 mins listening to the on hold music is enough to make me hang up and come on here instead.
It is always distorted and way to loud.
podman