Firstly, congratulations to Cam and co. for finally getting sign-up rolled - in the short time I've been with PlusNet, I've seen the dedication and the hours that Cam, the two Nigel's and Ian have been putting in with trying to get it bug free and ready to roll.
Priority Problems on the Portal is now officially in Beta testing. Although the testing only really kicked off this afternoon due to technical problems, there's already been some bugs found. Fortunately, some of them weren't mine (technically ) but some of them were, so I'm guessing I'll be spending the next few days bug fixing...
We hope that customers will appreciate this additional view in to our business. However, we do hope that people will bear in mind that information presented in the problem pages may be of a technical nature, or involve some items that customers may not understand.
If this is the case, we would encourage people to visit either the Portal forums or the PlusNet Usergroup where the staff, or other forum users, will be able to provide further definitions etc.
We are still hoping to roll this out on the 22nd, but that date may be subject to change due to circumstances out of our control.