Plusnet wins at 2013 Simplifydigital Customer Choi...
Plusnet wins at 2013 Simplifydigital Customer Choice Awards
Plusnet has been named 2013 winner of ‘Best Value Broadband Provider’ in the Simplifydigital Customer Choice Awards, which recognise the best UK digital services based on customer feedback. Simplifydigital, the UK’s only Ofcom accredited switching service for digital TV, home phone and broadband, used a comprehensive survey to obtain insight into the satisfaction of over 900 customers who had switched to a new provider within the last 12 months using its free, independent telephone switching service. Over the past 12 months more people have switched to Plusnet through Simplifydigital than to any other provider, with 90% of customers generally satisfied and over 80% feeling that the service offered “good” or “very good” value for money Charlie Ponsonby, CEO of Simplifydigital, commented on Plusnet winning Best Value Broadband Provider in the third annual Customer Choice Awards: “Plusnet’s continued commitment to deliver really great value broadband and home phone packages that are available across all UK postcodes earns them our Customer Choice Award for Value Broadband.”Katy Lomax, Head of Marketing at Plusnet said: “We really pride ourselves on our levels of customer service so it is gratifying to see these awards reflect something we work hard to achieve.”For more information on Simplifydigital and these awards, go to http://www.simplifydigital.co.uk/customerchoiceawards2013