Broadband speed is a hot topic at the moment, there have been numerous articles and posts about how fast you should be getting and how to test this. It's even been a bit of a talking point in the media, one of the most notable campaigns is by Channel 5's The Gadget Show.
Things aren't always as clear as they seem in the broadband speed world, nearly all products out there are advertised as up to speeds. Here at PlusNet we try to be as open as possible about the speeds you are getting. From showing you how PlusNet traffic manage your account, to giving you advice on how to understand your current speeds and how they can be improved.
We've now tried to make things even easier for you by introducing a more reliable, more accurate broadband speed tester. You can find this by clicking the speed test icon within your member centre or you can test directly at My Broadband Speed.
The previous broadband speed tester on the PlusNet portal was originally developed for fixed speed lines, it had become notoriously strange when trying to test MaxDSL lines and could bring up some quite odd results. The new speed test is based on the same technology as some of the favourite broadband speed testers out there and should provide reliable, accurate results all the time.
Your history from the previous PlusNet speed tester will be lost unfortunately, but the results from there wouldn't have been particularly accurate anyway! The new tester can once again store your history, however it will now produce a graph showing the change in speed on your line over a period of time.
So why not have a look around the new speed tester and give us your feedback over on the forums. Look forward to hearing from you.