Using the BT Smarthub 6 on a Plusnet Account

[#1]

is there any alternative to the BT Smart Hub 6 Business on the horizon?    To use Plusnet 

[#2]

Gah, it's happened again. Solid orange light on the BT Hub6, so again I'm temporarily back to the old Plusnet Hub1 (so I'm getting internet). I'm sure I read of the way to obtain a Hub2 from Plusnet? Is this my best option?

Thanks.

[#3]

@Ben1 

When your contract is up for renewal then ring the customer options team on 0800 013 2632 and ask for one. Alternatively you can pay about £100. 
Personally I would have thought that reconnecting the Smarthub was less hassle than returning to a Hub 1.

[#4]

I see, I think I will take the first option in that case. I will follow my own procedure from a few weeks ago. Many thanks Baldrick1

[#5]

Up and running now, many thanks again Baldrick1

[#6]

…and again! No service on broadband. Both routers (Plusnet Hub 1 and BT 6) I’ve tried separately aren’t progressing past the orange light stage. I’m wondering if it’s the phone line or something.

[#7]

I have gone though the connection process but I couldn't connect. I will try again tomorrow when I will be fresh.

[#8]

@Ben1 I can see you are back up and running now, is that the case?

[#9]

Yes! I forgot to post back. All is fine now.

[#10]

Awesome, no worries, you know where we are if you need anything else.