Using the BT Smarthub 6 on a Plusnet Account
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Using the BT Smarthub 6 on a Plusnet Account
Re: Using the BT Smarthub 6 on a Plusnet Account
03-12-2022 8:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
is there any alternative to the BT Smart Hub 6 Business on the horizon? To use Plusnet
Re: Using the BT Smarthub 6 on a Plusnet Account
10-12-2022 11:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Gah, it's happened again. Solid orange light on the BT Hub6, so again I'm temporarily back to the old Plusnet Hub1 (so I'm getting internet). I'm sure I read of the way to obtain a Hub2 from Plusnet? Is this my best option?
Thanks.
Re: Using the BT Smarthub 6 on a Plusnet Account
10-12-2022 11:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
When your contract is up for renewal then ring the customer options team on 0800 013 2632 and ask for one. Alternatively you can pay about £100.
Personally I would have thought that reconnecting the Smarthub was less hassle than returning to a Hub 1.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Using the BT Smarthub 6 on a Plusnet Account
10-12-2022 11:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I see, I think I will take the first option in that case. I will follow my own procedure from a few weeks ago. Many thanks Baldrick1
Re: Using the BT Smarthub 6 on a Plusnet Account
11-12-2022 10:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Up and running now, many thanks again Baldrick1
Re: Using the BT Smarthub 6 on a Plusnet Account
05-01-2023 6:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Using the BT Smarthub 6 on a Plusnet Account
05-01-2023 9:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Using the BT Smarthub 6 on a Plusnet Account
07-01-2023 9:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Ben1 I can see you are back up and running now, is that the case?
Re: Using the BT Smarthub 6 on a Plusnet Account
07-01-2023 11:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes! I forgot to post back. All is fine now.
Re: Using the BT Smarthub 6 on a Plusnet Account
07-01-2023 11:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Using the BT Smarthub 6 on a Plusnet Account
26-06-2023 3:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
My BT Business Smart Hub 6 - Type A - BT BHub6 has 3 ethernet ports + one Red WAN port. and one J11 Telephone/Broadband port
Can this Router be used to connect to Virgin BT FTTP ?
Re: Using the BT Smarthub 6 on a Plusnet Account
26-06-2023 4:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Empire Virgin or BT ?- they are totally different networks and it won't work on Virgin.
Re: Using the BT Smarthub 6 on a Plusnet Account
26-06-2023 10:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My BT Smarthub 6 router definitely works on BT but would like to know is can that/this router work on BT or Plusnet FTTP and/or any other networks
i have unlimited fibre with Plusnet it works on that perfectly.
Re: Using the BT Smarthub 6 on a Plusnet Account
27-06-2023 5:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ah, a slightly easier one to answer. yes, it will work on Plusnet connections (FTTC or FTTP), but not on Virgin/Altnets. AFAIK, but @Baldrick1 is the best one to confirm this, it will not work on other ISPs running over the OpenReach network, either.
Re: Using the BT Smarthub 6 on a Plusnet Account
27-06-2023 8:07 AM - edited 27-06-2023 8:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It all depends on the model of Smarthub 6. If it has four yellow LAN sockets then it will not work on full fibre. If it has 3 yellow LAN sockets and one with a RED label saying WAN then it will work on a BT or Plusnet service if you use that socket to connect to the ONT.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Using the BT Smarthub 6 on a Plusnet Account