Plusnet one router won't work with a 6m long ethernet cable
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Plusnet one router won't work with a 6m long ethernet cable
01-09-2024 3:01 PM
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I am using a roughly 6m long cat 5e cable to run to a network switch upstairs. But it won't work, it will work fine with a shorter cable just not a 6m long one.
As a work around I am now using another switch plugged in to the router. So router - switch - switch.
Works fine on this setup so proves there's nothing wrong with the cat 5e cable.
Why won't the hub one work with the 6m long cable?
Thanks
Re: Plusnet one router won't work with a 6m long ethernet cable
01-09-2024 4:02 PM
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Have you tried different ports on the Hub ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet one router won't work with a 6m long ethernet cable
01-09-2024 4:11 PM
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Re: Plusnet one router won't work with a 6m long ethernet cable
01-09-2024 4:49 PM
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Re: Plusnet one router won't work with a 6m long ethernet cable
01-09-2024 4:56 PM
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Worked fine my old Netgear router.
Re: Plusnet one router won't work with a 6m long ethernet cable
01-09-2024 5:09 PM
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@norm90 Could the cable be a crossover cable ? Switches may autosense and correct but not sure of the hub.
Re: Plusnet one router won't work with a 6m long ethernet cable
01-09-2024 8:30 PM
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Re: Plusnet one router won't work with a 6m long ethernet cable
01-09-2024 10:05 PM
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Can you beg, borrow or "steal" a 6m (or longer) ethernet cable from some where to try.
Brian
Re: Plusnet one router won't work with a 6m long ethernet cable
04-09-2024 9:59 PM
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Got another cable that was a similar length, still didn't work no mater what port I tried.
I then used the same cable to go from switch to switch worked perfectly.
Re: Plusnet one router won't work with a 6m long ethernet cable
04-09-2024 10:26 PM
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just to understand, connecting hub to switch, switch to switch, switch to device works ?
Re: Plusnet one router won't work with a 6m long ethernet cable
04-09-2024 10:34 PM
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Re: Plusnet one router won't work with a 6m long ethernet cable
a month ago
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How about removing the first switch so connecting hub to switch using long cable,, switch to device ?
Re: Plusnet one router won't work with a 6m long ethernet cable
a month ago
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But hub-switch-switch-device works for both cables.
Re: Plusnet one router won't work with a 6m long ethernet cable
a month ago - last edited a month ago
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I’ve read similar things on the BT forum which of course uses the same router…
This issue has been reported before, and an Ethernet switch has cured the problem. Ethernet switches are capable of matching different speeds and compensating for timing differences, as they have internal buffers.
Re: Plusnet one router won't work with a 6m long ethernet cable
a month ago
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@catshill1 thanks, you've confirmed my suspicion that the Hub2, which is a switch, was introducing errors that the external switches were correcting. Very difficult to prove remotely hence trial & error.
@norm90 Seems to have options, stick with what works, convince Plusnet to replace Hub2 with no guarantee things will change or replace Hub2 with another brand.
Surprised that Plusnet users haven't already raised this problem in large numbers previously.................................
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