Plusnet Hub One died
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- Re: Plusnet Hub One died
19-08-2021 9:37 AM
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My router has given up the ghost. Died suddenly and without fanfare. Won’t power up and no lights on at all. Only had it since joining Plusnet in May 2020 so surely it should last longer than just over a year? Any decent options for a replacement? Thanks.
Fixed! Go to the fix.
Re: Plusnet Hub One died
19-08-2021 9:41 AM
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Moderators Note
This topic has been moved from Fibre to My Router
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If it fixed it click 'This fixed my problem'
Re: Plusnet Hub One died
19-08-2021 9:42 AM
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Otherwise you can pick up a BT Smarthub on auction sites etc. reasonably cheaply.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Plusnet Hub One died
19-08-2021 9:44 AM
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Cool. Thanks for your help. Will give PN a call now.
19-08-2021 3:55 PM
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Hiya @Nickmcquade, thanks for getting in touch. I am really sorry for the issues with your router, I have now ordered you a new one. Please just allow 3-5 working days for it to reach you.
I'm really sorry for the inconvenience caused in the meantime.
Re: Plusnet Hub One died
19-08-2021 11:46 PM
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Fab. Thanks so much for your help
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