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Switching to EE

sstoddart
Newbie
Posts: 3
Thanks: 1
Registered: ‎03-10-2023

Switching to EE

Hello,

A couple of questions occur that relate to EE's takeover of Plusnet.. First, will the existing Plusnet router still support broadband when the Digital Changeover happens?

Second, we still use our landline for telephony but I see that it is still possible for existing DEC handset to work if you use an EE router... but to get one, you have change over to EE (isn't that happening anyway??) and that means my contract with Plusnet is cancelled.  What happens to my Plusnet email address in that event?  Will that no longer be available?

I hope it will be - it will be a major pain if that too, is "cancelled" 🙂

Thank you 

Steve

 

2 REPLIES 2
jab1
The Full Monty
Posts: 22,873
Thanks: 8,030
Fixes: 336
Registered: ‎24-02-2012

Re: Switching to EE

@sstoddart What gives you the idea that EE are 'taking over' Plusnet?

John
bmc
Seasoned Hero
Posts: 5,079
Thanks: 1,826
Fixes: 95
Registered: ‎28-02-2017

Re: Switching to EE

@sstoddart 

You do NOT have to move to EE if you do not want to. How long have you got left on your contract?

 

However, you do have choices to make regarding your landline. You either move to an ISP who does both (like EE) or stay with PN and port your phone number to an independant VOIP provider.

 

If you leave PN before your email account is migrated to Greenby you lose the address. If it's afterwards then you can do what you like with internet without losing the PN address.

 

Brian