PlusNet Hub one crashing
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: PlusNet Hub one crashing
Re: PlusNet Hub one crashing
02-03-2020 3:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: PlusNet Hub one crashing
02-03-2020 3:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: PlusNet Hub one crashing
02-03-2020 3:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The engineer is happy with the line. He says he’s found and fixed the fault. Tested my line and all looks good. I’ve just done a speed test and get 49.11Mbps.
I’ll keep an eye on it for a few days regarding dropouts and speed.
Re: PlusNet Hub one crashing
02-03-2020 4:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: PlusNet Hub one crashing
03-03-2020 3:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: PlusNet Hub one crashing
03-03-2020 4:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: PlusNet Hub one crashing
06-03-2020 5:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Router went off about 2am. Don’t know if it was just the once. Was doing so well.
Speed is still around 45Mbps.
Going to keep an aye on it over the next week.
Re: PlusNet Hub one crashing
06-03-2020 12:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: PlusNet Hub one crashing
06-03-2020 12:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: PlusNet Hub one crashing
06-03-2020 1:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Andy. I'd recommend continuing to monitor this for a week or so as this will give us a bigger picture of what's happening. Your router is still getting a speed of 48.8mbps and there's no issues detected and the drops seem minimal:
Re: PlusNet Hub one crashing
07-03-2020 1:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: PlusNet Hub one crashing
07-03-2020 6:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Seams to be anywhere from 35 to 38Mbps.
I’m using the BT wholesale test site on a wired connection.
Re: PlusNet Hub one crashing
08-03-2020 11:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Speed is 41.08.
Re: PlusNet Hub one crashing
09-03-2020 11:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for getting back to us @AndyD1
I'm sorry to see your speeds are starting to decline although our testing is still showing your sync speed up at 55mbps. We can see the drops you've had though which would likely explain your lower download speed/throughput.
I'd recommend continue monitoring this and if the drops continue, we'll need to arrange another engineer visit.
Let us know how you get on.
Re: PlusNet Hub one crashing
09-03-2020 2:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: PlusNet Hub one crashing