Slow speeds of late and an ageing router I have upgraded to a newer one a TP Link Archer A7 but am having trouble connecting to the internet.
I have unplugged the old one and replace like for like with the new one and all seems fine but cannot connect to the internet.
I believe the issue may well be I am not putting my plusnetdsl name in anywhere and the password but can't see where this goes on the new router settings.
Have tried the tether app but this didn't work either.
Re: New router
What Plusnet insists on calling a Router is not a router it is a combined ADSL/VDSL Modem and Router.
Routers are widely available because most of the world already use FTTP for Internet access. BT are only slowly moving into the 21st century and beginning to install this. Currently Plusnet only provide FTTC, which requires the Modem.
Your choices include:
1. Assuming that you've bought a Router, return it and get a ADSL/VDSL or VDSL combined Modem/Router.
2. Use your Plusnet hub as well, configure the Archer as an Access Point and connect it to the Archer using one of the Plusnet hub's LAN sockets.