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DNS issues

nick67
Newbie
Posts: 7
Registered: 28-01-2008

DNS issues

I have just moved across to Plusnet, the supplied router works fine, but I've connected a Draytek 2860n which has a problem in that a number of sites have DNS issues or they are very slow to load.

 

Any help much appreciated

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,151
Thanks: 861
Fixes: 212
Registered: 21-04-2017

Re: DNS issues

Hi there and welcome to the community forums.

 

Have you setup your router to use one of the following pair of DNS addresses?

 

Primary DNS: 212.159.13.49
Secondary DNS: 212.159.13.50

or

Primary DNS: 212.159.6.9

Secondary DNS: 212.159.6.10

 

Let us know if you've done that and still have issues so we can try other troubleshooting steps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
nick67
Newbie
Posts: 7
Registered: 28-01-2008

Re: DNS issues

Thanks for the reply, seems that it sorted itself out overnight, whether it was due to the handover from Sky or I changed the firmware, although it was automatically updated I selected another with a different suffix.

Plusnet Help Team
Plusnet Help Team
Posts: 4,151
Thanks: 861
Fixes: 212
Registered: 21-04-2017

Re: DNS issues

No problems, glad to hear the problems fixed Thumbs Up

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team