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DNS issues

nick67
Newbie
Posts: 7
Registered: ‎28-01-2008

DNS issues

I have just moved across to Plusnet, the supplied router works fine, but I've connected a Draytek 2860n which has a problem in that a number of sites have DNS issues or they are very slow to load.

 

Any help much appreciated

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,592
Thanks: 10,325
Fixes: 1,602
Registered: ‎21-04-2017

Re: DNS issues

Hi there and welcome to the community forums.

 

Have you setup your router to use one of the following pair of DNS addresses?

 

Primary DNS: 212.159.13.49
Secondary DNS: 212.159.13.50

or

Primary DNS: 212.159.6.9

Secondary DNS: 212.159.6.10

 

Let us know if you've done that and still have issues so we can try other troubleshooting steps.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
nick67
Newbie
Posts: 7
Registered: ‎28-01-2008

Re: DNS issues

Thanks for the reply, seems that it sorted itself out overnight, whether it was due to the handover from Sky or I changed the firmware, although it was automatically updated I selected another with a different suffix.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,592
Thanks: 10,325
Fixes: 1,602
Registered: ‎21-04-2017

Re: DNS issues

No problems, glad to hear the problems fixed Thumbs_Up

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet