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Router

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Grafter
Posts: 44
Thanks: 2
Registered: ‎07-10-2019

Router

I switched from sky to Plusnet fibre and am due to go live next Monday on the 15th and have seen that the router takes 3-5 days to arrive and the router has not been dispatched yet so I was wondering if anybody could check my account to find out when it will be sent.thanks

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 1,371
Thanks: 244
Fixes: 59
Registered: ‎07-12-2017

Re: Router

Hi @Witter, the router will usually be automatically sent to arrive a few days before your go live date but we've now ordered this manually for you to ensure it arrives on time. Please get back to us if you have any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
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Grafter
Posts: 44
Thanks: 2
Registered: ‎07-10-2019

Re: Router

Thanks a lot