New member need to keep current landline

[#1]

I have just switched from TalkTalk today to Plusnet and received a text with the date of switch over for broadband and phone and the have given me a new landline number. I need it confirmed before then we can keep our existing number or will have to cancel our order unless something can be done beforehand if anyone knows? Thanks 😊

[#2]

Moderator's note(s):

Thread moved from Home Phone to My Order.

[#3]

Hi there,

I've replaced your order to import your landline number. 

We should be able to confirm your transfer date within 2 to 3 working days.