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New member need to keep current landline

smithychick
Newbie
Posts: 1
Registered: ‎05-10-2022

New member need to keep current landline

I have just switched from TalkTalk today to Plusnet and received a text with the date of switch over for broadband and phone and the have given me a new landline number. I need it confirmed before then we can keep our existing number or will have to cancel our order unless something can be done beforehand if anyone knows? Thanks 😊
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2 REPLIES 2
Mav
Moderator
Moderator
Posts: 22,482
Thanks: 4,786
Fixes: 516
Registered: ‎06-04-2007

Re: New member need to keep current landline

Moderator's note(s):

Thread moved from Home Phone to My Order.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,599
Thanks: 10,349
Fixes: 1,603
Registered: ‎21-04-2017

Re: New member need to keep current landline

Hi there,

I've replaced your order to import your landline number. 

We should be able to confirm your transfer date within 2 to 3 working days. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet