Almost a month, no connection

[#1]

Hi, hoping for support. I placed an order to move from BT to plusnet on 15th March and I’m still not up and running yet.

My account number is 5778294

[#2]

Do I need to provide more information in order to get help?

[#3]

No. A Plusnet Help Team member will respond, in time.

[#4]

Hi @Tomra, I haven't been able to find an account against that number, I've sent over a PM so please reply back with the details I've asked for when you can and I'll get it sorted out.