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Almost a month, no connection

Tomra
Dabbler
Posts: 18
Fixes: 1
Registered: ‎14-08-2019

Almost a month, no connection

Hi, hoping for support. I placed an order to move from BT to plusnet on 15th March and I’m still not up and running yet.

My account number is 5778294
3 REPLIES 3
Tomra
Dabbler
Posts: 18
Fixes: 1
Registered: ‎14-08-2019

Re: Almost a month, no connection

Do I need to provide more information in order to get help?
jab1
Legend
Posts: 17,327
Thanks: 5,583
Fixes: 259
Registered: ‎24-02-2012

Re: Almost a month, no connection

No. A Plusnet Help Team member will respond, in time.

John
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,886
Thanks: 883
Fixes: 221
Registered: ‎27-04-2007

Re: Almost a month, no connection

Hi @Tomra, I haven't been able to find an account against that number, I've sent over a PM so please reply back with the details I've asked for when you can and I'll get it sorted out. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team