Referals
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Referals
04-01-2019 8:18 PM
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Hi,
My account has been deleted twice due to problems and I was wondering if my referral from my sister in law was still in place. My username is obviously different so does she need to reapply or do I need to do anything?
Chris vesey
Re: Referals
04-01-2019 8:49 PM
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Moderator's Note(s)
Thread moved from General Chat to My Account/Billing.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Referals
05-01-2019 12:35 PM
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Anybody? 😁
Re: Referals
05-01-2019 1:05 PM
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Moderator's Note(s)
This thread has been escalated to the Superuser Team.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Referals
05-01-2019 4:01 PM
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Thanks for getting in touch @Chrisvesey,
I am very sorry to see the previous issues you have had with getting your account set up. I apologise for the frustration caused.
I have now looked into your referral issue and have escalated this to our incident management team to roll out a fix on the account when its created. I have informed your case handler @Gandalf as well on ticket.
Thanks.
Re: Referals
05-01-2019 4:21 PM
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Thanks for your help
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