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Referals

Chrisvesey
Rising Star
Posts: 133
Thanks: 32
Fixes: 1
Registered: ‎11-11-2018

Referals

Hi, 

My account has been deleted twice due to problems and I was wondering if my referral from my sister in law was still in place. My username is obviously different so does she need to reapply or do I need to do anything?

Chris vesey 

5 REPLIES 5
Mav
Moderator
Moderator
Posts: 20,565
Thanks: 3,867
Fixes: 430
Registered: ‎06-04-2007

Re: Referals

Moderator's Note(s)

Thread moved from General Chat to My Account/Billing.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Chrisvesey
Rising Star
Posts: 133
Thanks: 32
Fixes: 1
Registered: ‎11-11-2018

Re: Referals

Anybody? 😁

Mav
Moderator
Moderator
Posts: 20,565
Thanks: 3,867
Fixes: 430
Registered: ‎06-04-2007

Re: Referals

Moderator's Note(s)

This thread has been escalated to the Superuser Team.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Mads
Plusnet Help Team
Plusnet Help Team
Posts: 1,869
Thanks: 204
Fixes: 79
Registered: ‎06-08-2018

Re: Referals

Thanks for getting in touch @Chrisvesey,

 

I am very sorry to see the previous issues you have had with getting your account set up. I apologise for the frustration caused.

I have now looked into your referral issue and have escalated this to our incident management team to roll out a fix on the account when its created. I have informed your case handler @Gandalf as well on ticket.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


Chrisvesey
Rising Star
Posts: 133
Thanks: 32
Fixes: 1
Registered: ‎11-11-2018

Re: Referals

Thanks for your help