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Incorrect I believe

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G3WYP
Rising Star
Posts: 58
Thanks: 10
Registered: ‎26-10-2014

Incorrect I believe

Is it possible for one of the very helpful staff on this forum to look at my latest bill which I believe is incorrect.

I re-contracted last month and paid Advanced line rental and I understood I would pay £16 per month but my first bill just arrived shows £18:30.

To be honest because of all the different lines on the bill I may be missing something on it.

 

Derek

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 934
Thanks: 112
Fixes: 43
Registered: ‎26-03-2018

Re: Incorrect I believe

Fix

Hi @G3WYP,

I'm sorry to hear this has happened. I've taken a look into this and raised a ticket response on your account which can be viewed here. Please let us know if there's anything further that we may be able to assist with and we'll be happy to help.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
G3WYP
Rising Star
Posts: 58
Thanks: 10
Registered: ‎26-10-2014

Re: Incorrect I believe

Many thanks AJ.

I knew the staff on here were very helpful.

 

Derek