Incorrect I believe

[#1]

Is it possible for one of the very helpful staff on this forum to look at my latest bill which I believe is incorrect.

I re-contracted last month and paid Advanced line rental and I understood I would pay £16 per month but my first bill just arrived shows £18:30.

To be honest because of all the different lines on the bill I may be missing something on it.

Derek

[#2 · Accepted solution]

Hi @G3WYP,

I'm sorry to hear this has happened. I've taken a look into this and raised a ticket response on your account which can be viewed here. Please let us know if there's anything further that we may be able to assist with and we'll be happy to help.

[#3]

Many thanks AJ.

I knew the staff on here were very helpful.

Derek