Contract renewal
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Re: Contract renewal
20-02-2017 4:15 PM
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@Jonpe wrote:
I think they are only available weekdays (or Monday to Saturday).
Just to confirm, the Customer Options Team have the following opening hours:
Monday - Friday 8am-8pm.
Saturday 9am-7pm.
Sunday 9am-6pm.
Re: Contract renewal
20-02-2017 5:53 PM
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If you could do that who would subsidise the new customers?
Re: Contract renewal
21-02-2017 11:25 AM
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@billnotben - If that's a response to:
Rodgerq wrote:
Just wondering if it's possible to renew my contract and go back onto a deal.
We do often provide deals to existing customers taking out a new contract for phone and broadband
Re: Contract renewal
21-02-2017 2:29 PM
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Not at new customer prices.
Re: Contract renewal
21-02-2017 3:00 PM
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Re: Contract renewal
21-02-2017 4:42 PM
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Yes I had a good deal in the PAST.
Plusnet had a lot of good things and deals in the PAST.
Re: Contract renewal
07-03-2017 5:16 PM
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We are in a very competitive world and whilst attracting new customers is essential to any business so is looking after your existing customers. When my contract comes up for renewal I am not prepared to pay any more than a new customer would and will move to another supplier if there is a better offer.
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