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Failed billing screen

Posts: 2
Registered: ‎08-03-2017

Failed billing screen

trying to use the Internet and it seems to have cut itself off. Outside of the account screen, sometimes the internet works but sometimes it goes black and on the link in the tab it says The account has no invoice in failed billing.
Nothing payment wise has changed at my end I have no idea what has happened
Plusnet Staff
Plusnet Staff
Posts: 2,154
Thanks: 374
Fixes: 117
Registered: ‎22-08-2015

Re: Failed billing screen

I'm really sorry to hear you're getting this message @Seriyya I'm struggling to locate your account from your forum details, please can you private message me with your username?

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff