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Contract end date

PowerLee
Pro
Posts: 828
Thanks: 132
Fixes: 2
Registered: ‎12-03-2013

Contract end date

Hi

 

Having a look at my member centre / account earlier, I cannot see any contract end date for either my broadband / home phone service OR my line rental saver.

Is there anyway of finding out when I'm free to leave Plusnet without having to speak to them?

 

Now the Plusnet TV service has finished there are no ties so I'd like to look elsewhere for a deal. 

 

Regards

 

Lee

5 REPLIES 5
Baldrick1
Moderator
Moderator
Posts: 11,838
Thanks: 5,272
Fixes: 421
Registered: ‎30-06-2016

Re: Contract end date

@PowerLee 

When I log in to my account it’s on the opening page under Contract. I’m surprised LRS is still running.

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PowerLee
Pro
Posts: 828
Thanks: 132
Fixes: 2
Registered: ‎12-03-2013

Re: Contract end date

I don't even have anything that says CONTRACT when I log in via Edge or Firefox 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
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Registered: ‎21-04-2017

Re: Contract end date

Hi Lee,

I'm really sorry to see you're thinking about leaving us.

I've dropped you an e-mail to confirm the status of your contract. 

If there's anything I can do to keep you with us, feel free to get back to me.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
PowerLee
Pro
Posts: 828
Thanks: 132
Fixes: 2
Registered: ‎12-03-2013

Re: Contract end date

How strange - Just logged in to my account & the dashboard has now completely changed compared to any time I've logged in during the past, its like someone at Plusnet has suddenly flicked a switch & changed the design, colours & fonts 🤔

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Contract end date

Yeah I noticed this last night when logging into one of my accounts.

As you can see, we've done a big redesign of the homepage of the member centre. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet