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Changed bank account
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Changed bank account
09-08-2018 9:48 AM - edited 09-08-2018 9:55 AM
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Hello.
I recently changed my bank with the switch service for all my direct debits and payments. My payment to plusnet has been taken from my bank account, but I got an email from plusnet saying there was a problem with my payment. Can't get through on the phone or chat online to anyone to resolve this matter. Cant raise a ticket either.
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Re: Changed bank account
09-08-2018 3:11 PM
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Hi @OldFrank
I can see you have subsequently spoken to one of our service teams about this.
Apologies for any inconvenience
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